At TongueBite, we aim to deliver your orders safely and on time.
Order Processing Time
Orders are usually processed within 1–2 business days after order confirmation. Processing may take longer during high-demand periods, public holidays, or unforeseen situations.
Delivery Time
Estimated delivery time is usually 3–7 business days depending on the delivery location, courier availability, and serviceability.
Remote locations may take additional time.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment.
Order Tracking
Once your order is shipped, tracking details will be shared by SMS, email, WhatsApp, or through the order tracking page, depending on availability.
Delivery Address
Customers must provide a complete and correct shipping address with phone number and PIN code. TongueBite will not be responsible for failed delivery due to incorrect address, unavailable customer, or wrong phone number.
Delayed Delivery
Delivery may be delayed due to courier issues, weather, public holidays, strikes, natural events, or other situations beyond our control.
Damaged Package
If you receive a damaged or tampered package, please contact us immediately with photos/videos of the package and product.
Contact: support@tonguebite.com
Last updated: 20-07-2026
